
FAQs

FAQ
Frequent ear infections or hearing loss
Sinus infections lasting more than 10 days
Persistent sore throat or voice changes
Difficulty swallowing or breathing problems
Snoring or sleep apnea
Nosebleeds or nasal congestion that don’t improve
ENT specialists (Otolaryngologists) treat ear, nose, throat, head, and neck conditions, including:
- Ear: Hearing loss, infections, tinnitus, vertigo
- Nose: Sinusitis, allergies, nasal congestion, nosebleeds
- Throat: Tonsillitis, voice disorders, swallowing difficulties
- Head & Neck: Thyroid disorders, tumors, sleep apnea
Yes, we provide IVF, IUI, hormonal therapy, and ovulation induction.
PCOS (Polycystic Ovary Syndrome) is a hormonal disorder causing irregular periods, weight gain, and infertility.
Treatment includes lifestyle changes, medications, and hormonal therapy.
Yes, we offer epidural anesthesia for painless vaginal delivery.
Blood tests for anemia, infections, and diabetes
Ultrasounds to monitor baby’s growth
Genetic screening for birth defects
Glucose test for gestational diabetes
Walking, prenatal yoga, swimming, and light stretching are safe unless advised otherwise by your doctor.
Missed period
Morning sickness
Breast tenderness
Fatigue
Frequent urination
Once a month until 28 weeks.
Twice a month from 28-36 weeks.
Weekly from 36 weeks until delivery.
As soon as you suspect you are pregnant, ideally within 6-8 weeks of your last period.
If you experience irregular periods, pelvic pain, unusual discharge, fertility concerns, or menopause symptoms.
For routine check-ups, Pap smears, or contraceptive advice.
Neonatal surgeons are available for congenital defects, bowel obstructions, and other surgical emergencies.
Some premature babies or those with breathing problems may need ventilator support for a short period.
Yes, we encourage breastfeeding or breast milk feeding. Lactation consultants can assist with expressing and storing milk for your baby.
The medical team takes immediate action using advanced life-saving treatments, including ventilators, dialysis, and emergency procedures.
We ensure pain management through medications, sedation, and comfort measures.
In most cases, one parent can stay nearby, but sleeping arrangements may vary based on space and hospital policies.
Mechanical ventilation
Oxygen therapy
Continuous monitoring of heart rate, oxygen, and blood pressure
Medications for infection, pain, or sedation
Post-operative care after complex surgeries
It depends on your baby’s condition. In most cases, parents can do gentle touch therapy and Kangaroo Care when permitted.
Yes, we offer counseling, parent support groups, and mental health support.
Your baby must:
- Breathe without support
- Feed properly (breast or bottle)
- Maintain body temperature and weight gain
If your baby is at risk due to:
- Premature labor
- Birth defects or genetic disorders
- Maternal conditions like diabetes, hypertension, or infections
A neonatologist is a specialized doctor who manages high-risk newborns, premature babies, and critically ill neonates.
You can file a complaint with the Administrative Department, and we will address your concerns.
No, but we have a play area for children while waiting.
Yes, we assist with medical transfers via ambulance or air transport.
Visit the Lost & Found Desk at the reception for assistance.
Yes, we offer contraception counseling, IUD insertions, and fertility treatments.
Yes, our Nutrition Department offers medically supervised weight loss programs.
Stop the medication immediately and consult your doctor or visit the Emergency Department.
Yes, we offer guided hospital tours for expecting mothers, international patients, and special cases.
Yes, we have geriatric specialists and elderly care programs.
Yes, we provide follow-up care, physiotherapy, and pain management after surgery.
Yes, we have basic and advanced health check-up packages.
Yes, we have an Isolation Ward for contagious diseases like tuberculosis, COVID-19, and dengue.
No, we currently specialize in modern medical treatments only.
Yes, we offer home sample collection for diagnostic tests.
Book through +977-9745604540.
Yes, we have comfortable waiting areas with seating, Wi-Fi, and refreshments.
Yes, our Paediatric Emergency Unit is equipped for urgent child care.
Yes, we provide counseling, therapy, and psychiatric care for mental health.
Yes, we offer annual health check-ups, lifestyle counseling, and wellness programs.
Follow us on social media or check our hospital website.
Yes, our nutritionists and dietitians provide customized diet plans.
Yes, we have experienced female doctors in multiple specialties.
Yes, our Physiotherapy & Rehabilitation Center helps with:
- Post-surgery recovery
- Sports injuries
- Neurological rehabilitation
Call +977-9801266731 immediately.
If possible, reach the Emergency Department, which is open 24/7.
If you have persistent symptoms or need advanced care, you may need a specialist.
Our general physicians can guide you on the best course of action.
Yes, we provide flu shots, hepatitis, tetanus, HPV, and other adult vaccinations.
Yes, we have a licensed blood bank that provides safe and screened blood for transfusions.
Yes, we offer normal delivery, C-section, and postnatal care packages.
Contact 01-5970132 for details.
You can request medical records from the Medical Records Department.
A written request and ID proof may be required.
Yes, we have customized corporate health packages for organizations.
Companies can contact +977-9801266739 for partnerships.
We offer visa assistance, airport pickup, accommodation, and translators for international patients.
Contact our International Patient Services for help.
Yes, we have special concessions and welfare programs.
Contact +977-9745604540 for eligibility details.
Yes, we offer general wards, semi-private rooms, private rooms, and VIP suites.
Yes, our ambulance service is available 24/7 for medical emergencies.
Call +9773801266734 to request a pickup.
Yes, we have ample parking space for visitors and patients.
Charges may apply for extended parking durations.
Yes, we have a cafeteria with healthy meal options for patients and visitors.
Outside food may be restricted for inpatients for health and safety reasons.
Yes, our in-house pharmacy is open 24/7 for medicines and medical supplies.
Yes, waiting time depends on the doctor’s availability and the number of patients.
You can minimize waiting by booking an appointment in advance.
Appointments are recommended for consultations, but walk-ins are welcome for emergencies and general OPD visits.
Some specialties may have limited slots, so booking in advance is advised.
- The hospital is open 24/7 for emergencies.
- OPD (Outpatient Department) hours are 8:00 AM – 8:00 PM (Sunday to Friday).
- Some departments may have different schedules. Please check before visiting.
Yes, we offer cost-effective and specialized healthcare packages.
You can visit our Blood Bank and follow the registration process.
Yes, we accept SSF and E.C.H.S. beneficiaries.
Yes, our radiology department offers MRI, CT, and bone density scans.
We provide comprehensive lab tests, including CBC, lipid profile, and hormonal tests.
Symptoms include swelling, high blood pressure, and decreased urine output.
Common symptoms include chest pain, shortness of breath, and fatigue.
Yes, we have a dedicated cardiac care team.
Yes, our neurologists offer specialized care.
Symptoms include sudden weakness, slurred speech, and vision loss.
We offer diet plans, medications, and endoscopic procedures.
If you have persistent abdominal pain, rectal bleeding, or changes in bowel habits, consult our specialists.
We offer mammograms, Pap smears, colonoscopies, and full-body scans.
Yes, all consultations are strictly confidential.
Yes, we have certified psychiatrists for therapy.
Yes, we offer advanced diabetes management solutions.
Symptoms include frequent urination, excessive thirst, and fatigue. Management includes lifestyle changes and medication.
Maintain a healthy diet, avoid alcohol abuse, and get vaccinated against Hepatitis A & B.
Yes, we provide screening, vaccination, and advanced liver disease treatment.
Yes, all STD tests are confidential, and we provide discreet consultations.
We offer medications, laser therapy, and advanced skin treatments.
Yes, our paediatricians provide regular check-ups and diet plans.
We offer medications, physiotherapy, PRP therapy, and joint replacement surgeries.
Yes, our Physiotherapy & Rehabilitation Center offers customized recovery programs.
Maternity packages vary based on services. Contact +977-9745604540 for details.
Yes, we provide antenatal check-ups, fetal monitoring, and postpartum care.
Yes, we offer laser treatments, endoscopic surgeries, and laparoscopic procedures.
Symptoms include burning sensation while urinating, lower abdominal pain, and blood in urine. Seek medical attention if symptoms persist.
No referral is needed. You can book directly.
We treat hypertension, diabetes, infections, chronic diseases, and general health issues.
Yes, we have comprehensive health screening packages. Contact our front desk for details: 9745604540.
Frontline Hospital is located at Purano Baneshwor Oralo.
You can reach us via:
- Public transport (buses and micros passing through Baneshwor)
- Taxi services available from any part of the city
- Private vehicle with parking facilities at the hospital
Please bring:
- Any previous medical records
- List of current medications
- Insurance details (if applicable)
Yes, we encourage second opinions. You can book an appointment with any of our senior consultants.
We accept cash, credit/debit cards, bank transfers, and digital wallets.
We accept SSF, ECHS, and other private and government-approved insurance policies. Please check with our billing department for the latest list.
Yes, our Emergency Department is open 24/7 for urgent medical care. For ambulance services, please call 9801266731.
You can book an appointment through:
- Online: Visit our website and use the appointment portal.
- Phone: Call our helpline at 01-5970132/9745604540.
- In-Person: Visit the reception desk at the hospital.
Visiting hours are 24/7 for general wards and specific time slots for ICU:
- 8:30 - 9:00 AM
- 3:00 - 3:30 PM
- 8:30 - 9:00 PM
ICU access is restricted, and visitors are required to follow hospital guidelines. Please check with the nursing station for any updates.